Privacy policy

Last Updated: May 15, 2025

Welcome to www.certharbor.com (the “Website”), operated by CertHarbor (“we,” “our,” or “us”). We are committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or use our services.

By accessing or using the Website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Website or services.

1. Information We Collect

We may collect several types of information from and about users of our Website:

a. Personal Data

Account Registration: When you create an account, we may collect your name, email address, password, and other optional profile information.
Contact Information: If you contact us via email or through our contact form, we may collect your name, email address, and message content.
Payment Information: If we offer paid services, we may collect billing details such as your name, address, and payment method. Note that payment processing is handled by third-party services (e.g., Stripe or PayPal), and we do not store full credit card details on our servers.
User Activity: We may collect data related to your usage of the Website, such as pages visited, time spent, features used, and interactions with content.

b. Automatically Collected Information

When you access or use the Website, we may automatically collect:

IP address
Browser type and version
Device type and operating system
Referring URL
Pages viewed and actions taken
Access times
Cookies and similar tracking technologies

2. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site usage, and improve our services. You can control cookie preferences through your browser settings. However, disabling cookies may affect certain features of the Website.

3. How We Use Your Information

We may use the information we collect for the following purposes:

To provide, operate, and maintain the Website
To process transactions and manage user accounts
To personalize your experience and deliver relevant content
To communicate with you, including sending service updates, newsletters (with your consent), and marketing communications
To monitor and analyze trends, usage, and activities
To detect, prevent, and respond to technical issues, fraud, or security breaches
To comply with legal obligations and enforce our policies

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

a. Service Providers

We may share your information with trusted third-party vendors who assist us in operating our Website, conducting business, or providing services to you (e.g., payment processors, hosting providers, analytics tools). These parties are contractually obligated to keep your information confidential and only use it as necessary to perform their services.

b. Legal Compliance

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government investigations).

c. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website before your data becomes subject to a different Privacy Policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information under certain conditions.
Opt-Out: Opt out of receiving marketing communications from us.
Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us at [email protected].

Please note that we may ask for verification of your identity before fulfilling your request.

7. Children’s Privacy

Our Website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside, including the United States. These countries may have different data protection laws than your country of residence. By using our Website, you consent to such transfers.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page and indicate the date of the latest revision at the top of the document. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: www.certharbor.com